A fast easy process and an excellent Album. Thanks
They miscounted the pocket sleeves (but did refund me the $1.50) and wouldn't send because of the cost of postage $10. So, me the customer had to pay again to get the one sleeve needed. Won't be going back ah! You'll need to sort that out, or you'll lose customers ah!
Hi there Aaron, thank you for taking the time to leave this feedback. I sincerely apologise once again for the error with your initial order, and you are absolutely right that a mistake on my part should not have led to extra hassle or expense for you 😞
I know having to pay for the separate shipping to receive the missing sleeve was frustrating. Please know that I refunded you an additional $5 specifically to cover that second shipping charge and apologise for the inconvenience. I will also take extra steps to ensure this issue does not occur in future 🙏
Can never recommend kpopstop enough mala is genuinely the best human and consistently goes above and beyond to fulfill my kpop wishes
Can never recommend kpopstop enough mala is genuinely the best human and consistently goes above and beyond to fulfill my kpop wishes
Can never recommend kpopstop enough mala is genuinely the best human and consistently goes above and beyond to fulfill my kpop wishes